.chat-widget-wrap{position:fixed;bottom:24px;right:24px;z-index:9999;font-family:inherit}.chat-widget-btn{width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#25d366,#128c7e);color:#fff;border:none;cursor:pointer;box-shadow:0 4px 20px rgba(37,211,102,.45);display:flex;align-items:center;justify-content:center;transition:transform .2s,box-shadow .2s}.chat-widget-btn:hover{transform:scale(1.05);box-shadow:0 6px 24px rgba(37,211,102,.5)}.chat-widget-btn svg{width:28px;height:28px}.chat-widget-panel{display:none;position:absolute;bottom:70px;right:0;width:340px;max-width:calc(100vw - 32px);height:420px;max-height:calc(100vh - 120px);background:#fff;border-radius:16px;box-shadow:0 10px 40px rgba(0,0,0,.15);flex-direction:column;overflow:hidden}.chat-widget-panel.open{display:flex}.chat-widget-header{background:linear-gradient(135deg,var(--primario-rosa,#ed87af) 0,#d85a8a 100%);padding:12px 16px;font-weight:700;font-size:.95rem;gap:10px}.chat-widget-header,.chat-widget-minimize{color:#fff;display:flex;align-items:center}.chat-widget-minimize{margin-left:auto;padding:6px;background:rgba(255,255,255,.25);border:none;border-radius:8px;cursor:pointer;justify-content:center;transition:background .2s}.chat-widget-minimize:hover{background:rgba(255,255,255,.4)}.chat-widget-minimize svg{width:20px;height:20px}.chat-widget-header-avatar{width:36px;height:36px;border-radius:50%;object-fit:cover;flex-shrink:0;border:2px solid rgba(255,255,255,.5)}.chat-widget-header-icon-fallback{width:28px;height:28px;flex-shrink:0;opacity:.95}.chat-widget-header svg:not(.chat-widget-header-icon-fallback){width:22px;height:22px;flex-shrink:0}.chat-widget-msg-row{display:flex;align-items:flex-end;gap:0;align-self:flex-end}.chat-widget-msg-row-bot{flex-direction:row;align-self:flex-start}.chat-widget-msg-row-bot .chat-widget-msg{margin-left:0}.chat-widget-bot-avatar{width:28px;height:28px;border-radius:50%;object-fit:cover;flex-shrink:0;margin-right:8px;margin-bottom:2px}.chat-widget-messages{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:12px;background:#f9f9f9}.chat-widget-msg{max-width:85%;padding:10px 14px;border-radius:14px;font-size:.9rem;line-height:1.4;word-wrap:break-word}.chat-widget-msg.user{align-self:flex-end;background:linear-gradient(135deg,#25d366,#128c7e);color:#fff;border-bottom-right-radius:4px}.chat-widget-msg-row-bot .chat-widget-msg.bot{align-self:flex-end}.chat-widget-msg.bot{align-self:flex-start;background:#fff;border:1px solid #e8e8e8;color:#333;border-bottom-left-radius:4px}.chat-widget-msg.fallback{align-self:flex-start;background:#fff8f0;border:1px solid var(--acento-dorado,#c9a227);color:#333}.chat-widget-wa-link{display:inline-flex;align-items:center;gap:6px;margin-top:10px;padding:10px 16px;background:#25d366;color:#fff;text-decoration:none;border-radius:10px;font-weight:600;font-size:.9rem;transition:background .2s}.chat-widget-wa-link:hover{background:#128c7e;color:#fff}.chat-widget-msg-link{color:var(--acento-dorado,#c9a227);text-decoration:underline}.chat-widget-msg-link:hover{color:#a8841f}.chat-widget-p{margin:.35em 0;line-height:1.4}.chat-widget-p:first-child{margin-top:0}.chat-widget-p:last-child{margin-bottom:0}.chat-widget-list{margin:.35em 0;padding-left:1.25em;line-height:1.4}.chat-widget-profile-btn{display:inline-block;margin-top:6px;padding:8px 14px;background:var(--acento-dorado,#c9a227);color:#fff;text-decoration:none;border-radius:8px;font-weight:600;font-size:.9rem}.chat-widget-profile-btn:hover{background:#a8841f;color:#fff}.chat-widget-crisis-row{justify-content:flex-start;margin:8px 0}.chat-widget-crisis-notice{max-width:100%;padding:12px 14px;background:#fff5f5;border:1px solid #e57373;border-radius:10px;color:#b71c1c;font-size:.9rem;font-weight:600;line-height:1.4}.chat-widget-input-wrap{padding:12px;background:#fff;border-top:1px solid #eee;display:flex;gap:8px;align-items:center}.chat-widget-input{flex:1;padding:10px 14px;border:1px solid #ddd;border-radius:22px;font-size:.9rem;outline:none;transition:border-color .2s}.chat-widget-input:focus{border-color:var(--primario-rosa,#ed87af)}.chat-widget-send{width:44px;height:44px;border-radius:50%;background:linear-gradient(135deg,var(--primario-rosa,#ed87af),#d85a8a);color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:transform .2s,opacity .2s}.chat-widget-send:hover:not(:disabled){transform:scale(1.05)}.chat-widget-send:disabled{opacity:.6;cursor:not-allowed}.chat-widget-send svg{width:20px;height:20px}.chat-widget-typing{align-self:flex-start;padding:10px 14px;background:#fff;border:1px solid #e8e8e8;border-radius:14px;font-size:.85rem;color:#888}.chat-widget-typing:after{content:"...";animation:chat-dots 1s steps(4) infinite}@keyframes chat-dots{0%,20%{content:"."}40%{content:".."}60%,to{content:"..."}}@media (max-width:500px){.chat-widget-wrap{bottom:16px;right:16px}.chat-widget-panel{width:300px;height:380px}}